Last Updated: July 2026

Welcome to our website. These Terms of Service govern your access to and use of our website and exterior cleaning services. By using our website, requesting a service, or contacting our team, you agree to comply with these terms. If you do not agree, please discontinue use of our website.

Services

We provide residential roof, gutter, and window cleaning services, including moss and algae removal, biocide treatment, and related exterior cleaning work.

Service availability may vary depending on your location, scheduling, weather conditions, and technician availability.

Appointments

Appointments may be requested through our website, phone, or email.

While we strive to arrive on time, scheduled appointment times are estimates and may be affected by traffic, weather, emergencies, or other unforeseen circumstances.

Quotes & Pricing

Quotes and estimates are provided based on the information available at the time of your request.

If additional issues are discovered during the service, we will discuss any necessary changes before proceeding with additional work.

Payments

Payment is due upon completion of the service unless otherwise agreed in writing.

We accept approved payment methods listed on our website. Late payments may be subject to additional fees where permitted by applicable law.

Cancellations & Rescheduling

If you need to cancel or reschedule an appointment, please notify us as early as possible.

Late cancellations or missed appointments may be subject to a service charge where applicable.

Customer Responsibilities

To ensure safe and efficient service, customers agree to:

• Provide accurate contact information.

• Ensure reasonable access to the service location, including roof, gutters, and windows.

• Inform us of any known issues (e.g. fragile tiles, existing damage) before the appointment.

• Maintain a safe working environment for our technicians.

Warranty

We stand behind the quality of our workmanship.

Where applicable, our 5-year guarantee applies only to the services specifically covered at the time of service and does not include damage caused by misuse, neglect, normal wear, severe weather events, or work performed by third parties.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

Our total liability is limited to the amount paid for the specific service provided.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is owned by or licensed to us and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of those external websites.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices.

Updated versions will be published on this page with the latest revision date.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

• Email: mrexterioruk@gmail.com

• Phone: +44 7935 417118